Gemba · FCA FRN 804853  ·  Independent editorial · Introducer Partner
For UK Payroll Bureaus

Gemba as a payout layer for UK payroll bureaus.

If you already have a payroll engine — Brightpay, IRIS, Moneysoft, your own build — and you're looking at client segregation, international contractor payouts, or bulk BACS/SEPA runs, this is the page for you. Gemba is a payout and account layer, not a replacement for your calculation or RTI filing.

Open a bureau account Book bureau onboarding call
virtual IBANs per bureau
3
rails: BACS · SEPA · SWIFT
0.70%
FX spread for payouts
FCA
authorised · FRN 804853

What we hear from UK bureaus, specifically

Three problems come up on almost every call with payroll-bureau founders and operations leads. Gemba addresses the first two cleanly. The third is better but not magic — more on that below.

Problem 01
Client fund segregation is messy
You either run forty actual bank accounts — administrative pain, KYC repeated forty times — or you pool funds and reconcile manually, with the risk of wrong-client payments and audit trail gaps. Neither is right. Gemba's virtual IBANs give each client a dedicated account identifier without opening a new account for each.
Problem 02
International contractors are awkward
A growing share of clients now have people in Dublin, Berlin, Madrid, Warsaw. You were quoted on UK-only payroll and end up absorbing Wise fees or passing 2–3% FX costs to your clients. From one Gemba account you can pay EU contractors via SEPA and global contractors via SWIFT at 0.70% FX spread.
Problem 03
BACS via your bank is slow and costly
BACS approved submitter fees, SUN rental, cut-off times that force everyone to finish by Wednesday lunchtime. Gemba operates under its own BACS SUN — you submit under their umbrella. Faster Payments runs are where the real time savings show up for smaller one-off payouts.

A typical week in bureau operations on Gemba

Monday
Collect client funding via Direct Debit
BACS Direct Debit initiated from each client's vIBAN. Funds clear by Wednesday (D+3). Each receipt tagged with client identifier in webhook.
Wednesday
Upload BACS pay file
Standard 18 file uploaded before 23:00. BACS Credit runs Friday. Faster Payments used for same-day top-ups and last-minute changes.
Wednesday–Thursday
International payouts
SEPA batch for EU contractors (D+1). SWIFT MT103 for rest-of-world. FX converted at point of upload — single GL line in Xero per client batch.
Friday
Reconcile and report
Webhook data auto-reconciles to your ledger. Per-client P&L visible. Bank feed to Xero or QuickBooks for final sign-off. Returns handled within the day.

Bureau infrastructure features

Feature Availability Bureau-specific detail
Client Segregation
Virtual IBANs per client
GBP sort code + account · EUR IBAN
Unlimited Each employer client gets a dedicated account identifier. Contributions and payroll funding arrive tagged with client reference. No per-IBAN charge.
Inbound DD collection
BACS DD Collect client payroll funding D+3 before pay day. Reduces risk — cleared funds held before BACS credit submission.
Webhook per receipt
Real-time Each inbound payment fires a webhook with vIBAN ID, client ref, amount, sender. Drives automated reconciliation in your system.
UK Payroll Payments
BACS Credit (Standard 18)
D+2 File upload to Gemba dashboard. Bureau operates under Gemba's BACS SUN — no need for your own SUN. Submission window closes 23:00 for next-day processing.
Faster Payments
Instant For emergency payouts, corrections, and contractor one-offs up to £1M. Available 24/7. Confirmation of Payee check supported.
International Payroll
SEPA Credit Transfer
D+1 pain.001 file or per-payment. All SEPA-zone countries. EU employees receive a domestic transfer — no international fees from receiving banks.
SWIFT MT103
1–4 days 150+ countries. gpi tracking per payment. OUR/SHA charge options. USD, GBP, EUR and local currency delivery.
FX for international payouts
0.70–0.90% Convert at upload. Single FX GL line per client batch in Xero. Volume pricing available at £500k+/month throughput.

Set up your bureau account with Gemba.

We guide payroll bureaus through onboarding. Typical setup: 5–10 working days including compliance review.

Planning client pay runs around bank holidays? The payment timing calculator counts BACS and SEPA working days on the correct calendar for each currency.

Further reading for bureaus

Two deeper playbooks cover the rails themselves: BACS for payroll providers (the three-day cycle, SUN sponsorship, missed windows) and SEPA for payroll providers (euro runs, the TARGET calendar, IBAN rules). The payment run itself is covered in how to automate payroll payments, and the underlying rail in our BACS payments guide — including Direct Credit and SUN sponsorship. Submitting for client employers rather than your own staff means Pay.UK approval is mandatory, not optional: our Bacs bureau guide covers the tiering and inspection cycle that comes with it. If you also collect from client employers, the Direct Debit guide covers advance notice and the returns process. Client fund segregation is handled with virtual IBAN services.